Shipping policy

ELEVŌ — Shipping Policy

Order Processing

Orders are processed within 24–48 business hours after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

For orders paid via Yape or bank transfer, processing will begin once payment has been verified by ELEVŌ.

Shipping Rates and Estimated Delivery Times

Lima Metropolitan Area
Standard shipping: S/12
Free shipping on orders of S/250 or more
Estimated delivery time: 1–5 business days

Provinces
Standard shipping: S/18
Free shipping on orders of S/250 or more
Estimated delivery time: 3–7 business days

Delivery times are estimates and are calculated from the date the order is dispatched. For certain remote or difficult-to-access areas, delivery times may be extended depending on the logistics provider’s coverage.

Order Tracking

Once your order has been dispatched, you will receive the available tracking information for your shipment. If you have any questions about the status of your order, you can contact us at contact@elevostudio.com.

Shipping Address

It is the customer’s responsibility to provide complete and accurate delivery information. We recommend carefully checking your address and contact details before completing your purchase.

If you notice an error in your information after placing your order, please contact us as soon as possible. If the order has not yet been dispatched, we will do our best to update the information.

Delivery Delays

The stated delivery times are estimates and may be affected by the carrier’s operational circumstances, weather conditions, access restrictions, or other situations beyond ELEVŌ’s reasonable control.

If there is an issue with your shipment, please contact us so we can assist you with the corresponding follow-up.

International Shipping

We currently ship only within Peru. International shipping is not available at this time.